Prioritised Action Plan

Five main recommendations have been prioritised to target the business goals:

Priority Area Issue Recommendation
High Homepage Hidden account option on mobile Ensure users can easily sign-in or register from any page on the website (needs to be visible)
High Brand trust No obvious ‘about page’ Allow users to easily access an ‘about’ page under the existing header ‘discover’
Medium Product Page No zoom feature Enable zoom feature for all product photos
Medium Search function No autocomplete or predicted text features Enable predictive text feature and suggestions
Low Accessibility No alt text Add descriptive alt text to images