Here are top AI tools for business and practical use cases for SMBs:

1. Internal Knowledge Bases and SOPs

• Tools: Zep, Kapa.ai , Relevance AI ,Lyzr AI
• Benefits: Turn SOPs into searchable knowledge bases that speed up onboarding and ensure process consistency.

2. AI Content Generation Tools

• Tools: Copy.ai, Jasper, Writesonic
• Benefits: Write emails, proposals, social posts, and product descriptions faster and consistently.

3. Meeting Transcription and Summaries

• Tools: Fathom, AssemblyAI, Granola
• Benefits: Automate note-taking to capture key points and action items.

4. AI Chatbots for Customer Support

• Tools: Voiceflow, Botpress, Relevance AI, n8n, ChatGPT-Agent Builder
• Benefits: Automate FAQs and client interactions to deliver instant customer service.

5. AI Sales Automation Software

• Tools: Reply.io, Outreach, Make, n8n, SuperAGI, Attio
• Benefits: Personalize outreach, nurture leads, and improve conversion rates.

6. Marketing Tools for Creatives and Presentations

• Tools: Beautiful AI, Gamma, Canva, Claude
• Benefits: Create visuals, slides, and videos faster, reducing agency costs.

7. AI Business Intelligence and Data Analysis