Problem
Business had no centralized CRM and tracked clients manually in spreadsheets.
Solution
- Built a custom CRM in Airtable
- Automated lead creation and updates
- Added automatic email sending from CRM
- Connected workflows using Make/Zapier
Result
- Clean client database
- Automated follow-ups
- Reduced human errors
Skills:
- CRM Automation,
- Airtable, Make.com,
- Business Process Automation