April 5, 2021 - Led by Jared Spool

What got us here won’t be what gets us there.

You’ll need the support of key stakeholders in your organization. You’ll need to get them onboard with your UX metrics plan.

This won’t be easy for them. They’ve got years of old-style thinking that will resist this new way of approaching measuring UX.

But we’ve got you covered. You’ll learn the key mindset shifts so that…

Before the talk gets started:

Notes for today's discussion:

There are three perspectives we need to make significant change: