Reason: To ensure pet safety and prevent harm, the pins of the grooming brush are designed with a soft, flexible material. Solutions: a. Clean the brush after each use. b. After cleaning, straighten the pins to restore their original shape.
During operation, the machine's fan operates continuously, generating heat. The machine's air outlet is located at the bottom, emitting hot air and causing excessively high ground temperature. These two conditions are normal occurrences. Our fan is equipped with dual protection: a temperature control sensor and a motor power fuse. When the machine reaches a certain temperature threshold, it will automatically shut down.
The likely cause is: The machine's fan operates with excessive power, leading to overheating and triggering the motor's over-temperature protection. Solutions: Check if the hose is bent or blocked. If so, straighten the hose position and clean it. Inspect the installation accessories of the machine's hose for blockages. If found, clean them thoroughly. Clean the dust cup, cup lid filter cotton, HEPA filter, and the fan air outlet at the bottom of the machine.
https://drive.google.com/file/d/1TQ9v9KrYMsk6DgpitAm5Z85kCPlDJSkK/view?usp=drive_link
https://drive.google.com/file/d/1XrUKwW52-gAoa0lkFa_Y50PW1CTKWiVh/view?usp=drive_link
https://drive.google.com/file/d/12-Xv1ZututbnzF-jK2_ZVIwJA9D4Mf_Z/view?usp=drive_link
https://drive.google.com/file/d/1C13CYxDIn22VtFqNhqYGsMyYA0pNuULw/view?usp=drive_link