<aside> 💡 To set the stage, please read about why we are Avo is remote-first and async-first [public]

</aside>

<aside> ⚠️ Also, please read our Tiers of urgency [public] along with the tools we use for communication:

</aside>

For context: When committing to these tools, we also reviewed other options. See this Google Sheet for how we decided on these tools vs other options.

General communications

• Asana for async communication (most likely: Daily Team Inbox)

• Slack channels for ad-hoc or synchronous communication that may have information (or fun) for others (now or in the future)

• Slack DMs (or private channels) if private matter or no future informational value for others

• Video calls to pair, brainstorm, resolve something that's been going back and forth through messages for a while

• Email for external communication only

• If you're asking yourself "Where should I put this?", feel free to ping!

Documentation / collaborative writing

• Notion for long-lived documentation
• Asana for meeting notes and documenting decisions made in other places
• Hubspot for prospect and customer communications
• Google Docs for customer / prospect documents
• Google Docs for collaborative writing before moving to a more permanent storage

Planning / keeping the team updated

• Google Docs for cycle pitches