At Pento, we're building the kind of company we've always wanted to work at. We aspire to hire the best people, build world-class products, and find (new) ways to optimise and improve everything about how we work.
Below are our core principles and a description of what they mean to us.
We expect everyone to voice their opinion — especially if you believe there's a better option or that your team is about to make a mistake. A good argument will never be "...because that's how we've always done it". Even if there's a well-described process in place, you should challenge it if you believe the process could be improved.
We believe transparency is the solution to a lot of (potential) problems. We encourage everyone to be vulnerable and share their mistakes, challenges, and victories whenever possible. Even if it sometimes feels uncomfortable — that's how we all learn and get better. We're also building a transparent organisation — where it's clear how things work and what's available to you.
We embrace different perspectives, cultures, backgrounds, and opinions in everything we do. We see disagreement and different perspectives as a way to learn and be better — and we try our best not to fall in love with our personal opinions or way of doing things.
We focus on systems that help us to reach our goals with as much predictability and consistency as possible. Instead of focusing on short-term wins, we build processes that bring us the long-term results we want. We would rather invest in building a strong process with long-term potential — we're building for a sustainable and strong future.
As we are remote-first with team members in multiple different countries, we communicate and work online to make sure everyone that needs to has visibility and stays updated. We default to written communication and optimise for asynchronous working to make sure we include relevant team members no matter where (and when) they work. Our favourite tools are Slack and Notion.
We know we get better by challenging each other. We tell each other when we believe we can do better and we make sure to have solid arguments or suggestions ready when we do so. We give feedback like we want to receive feedback — well intended, challenging what someone does, not who they are, and with kindness.