This page contains guidance for Organization Leads. Organization leads are the primary contact for an organization when relaying issues to CfA and also responsible for ensuring all site staff are appropriately trained to use GetYourRefund and the Hub. Please make sure you have reviewed the "Getting Started" materials before reviewing this guide.

<aside> 📎 This guide is also available as a slide presentation.

For additional questions about being an Organization Lead, please post in the Slack.

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Table of Contents

Basics

Responsibilities