You can track all your orders at My orders page in the app and at Orders page at the website.

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Click the order to get full info, including payment details, items and tracking number in delivery case. Click Track to open tracking website of delivery provider.

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Order statuses meaning:

Processing - your order is being prepared for delivery or pickup

Shipping - your order has been prepared and shipped out. It is now on its way to you or to pickup point

In shop - your order is waiting for you in the store (in case of pickup)

Received - the order is successfully delivered or picked up

Not delivered - due to some reasons a courier couldn't complete delivery (request help or explanation in direct chat with the store)

Not received - due to some reasons you couldn't pickup your order (you can ask for refund or prolonged pickup option in direct chat with the store)

Is not paid - the order checkout is not completed, you can finish it any time at your convenience