This document is designed to make the expectations and experience of us working together as straightforward as possible. It can often take time for team members to get to know each other. Through these guidelines, we hope to accelerate that process and help build a strong professional relationship.
- Respect the time of those you work with.
- Be ready to start a meeting 5-10 minutes early. If you're running late make sure you communicate that to the other participants as soon as you realize it.
- Regarding office hours, what matters to us is your work efficiency, output, and meeting your deadlines. We’re not too concerned about how you log your time.
- We expect you to be a strong team player and an independent thinker. We encourage you to use your sense of logic and share your thoughts and opinions.
- Please do not present a problem unless you've already tried thinking of potential solutions.
- If there's something basic you don't understand (such as an industry-specific term for example), try not to ask about it unless you've already tried to look it up online without success.
- Try to keep your oral & written communication clear and concise. Don't overcomplicate simple matters, and don't oversimplify complex matters.
- Internal code names might save a bit of time when communicating, but please make sure you use them wisely. Don't use any code names/initials/abbreviations that might be unclear. For example, 'GT' can be used to refer to both Gosaibi Travel and Grant Thorpton, therefore it is an ambiguous code that should be avoided to prevent any potential misunderstandings.
- We will constantly evaluate your work and share our feedback — which might seem direct or unkind.
- From time to time, we will give you constructive criticism for the purpose of your growth and development.
- Please realize that it's never personal and always comes from a good place.
- In return, we are always eager to hear any feedback you might have for us. We would highly appreciate it because it could help us grow.
- Things will sometimes go wrong. Mistakes will happen. Try to identify what went wrong, take ownership of your mistakes and realize that there's no shame in making them — as long as you don't repeat the same mistake.
- Don’t share excuses.
- Recognize that mistakes are a natural part of evolution.
- Observe the patterns of mistakes to see if they are products of a weakness that needs to be addressed.
- Know what types of mistakes are acceptable, and what types are not.
- Love your mistakes as they help you become more competent.
- Try to work hard and push yourself.
- We hold high expectations of you. We expect your work to be excellent.
- The most important thing is consistently making progress and improvements.
- Be proactive by driving tasks forward independently.
- Share progress regularly.
- Never say anything about any team member that you wouldn't mention to them directly.
GETTING THINGS DONE