Catch 95% of prod issues within 1 hour of deploying to production
A Prod Issues Prevention (PIP) test is completed by the ops assistant upon request during the deployment process
A full regression test is done at the beginning and end of each day by Operations
This manual flow will be eliminated by automated testing in the future
Operations, Engineering, Product, stakeholders, and Exec team agree to the following:
All pushes to prod, will be PIP tested by Engineering and Operations
An OTA update is a push to prod
All pushes to prod will be between 9am-6pm MST for feature work
Only outside of work hours exceptions are prod issue fixes
If there are any other exceptions then you need product, engineering, operations sign off
The triage process will be followed for bug reports
A bug is anything that is not a prod issue