Last updated: May 5, 2026

This Privacy Policy explains how NuanceMate ("we," "us," or "our") collects, uses, and shares information when you use the NuanceMate mobile application (the "App"). By using the App, you agree to the practices described in this Privacy Policy.

Information We Process or Collect

When you use AI features, we process information you choose to provide, such as screenshots, typed text, conversation context, and prompts, only to provide the requested reply generation or coaching feature. This information may be transmitted to our servers and AI service providers to fulfill your request.

We do not store uploaded screenshots, typed text, extracted conversation content, or generated replies as server-side history after the requested feature has been provided.

When you upload a screenshot or choose an image from your device, the App may request access to your photo library so it can provide the requested reply generation or coaching feature.

We may collect subscription and purchase-related information needed to verify access, manage subscriptions, restore purchases, and provide customer support.

We may collect basic usage, device, and diagnostic information, such as app version, device type, operating system, feature usage, error reports, and service performance data.

How We Use Information

We use the information we collect to:

  1. Provide, maintain, and improve the App.
  2. Generate replies, suggestions, and coaching insights.
  3. Personalize your App experience and remember your preferences.
  4. Manage subscriptions, purchases, and access to paid features.
  5. Respond to support requests and troubleshoot issues.
  6. Protect the security and integrity of the App.
  7. Comply with legal obligations and enforce our terms.

We do not sell your personal information. We do not use your information for third-party advertising tracking.

Uploaded Content

NuanceMate is designed around content you choose to provide, such as screenshots or text. You should avoid uploading content that you do not have permission to use or that contains highly sensitive information you do not want processed.