Can I get support from you directly?

Yes. Just click here or email us at [email protected] and our team of app developers will help you with any technical queries, from installation and set up through to customising the app to match your theme, and troubleshooting any issues.

We’re based in the UK, so please bear this in mind when contacting support.

How much does Now Back in Stock cost?

We offer a FREE 14 day trial on any paid plan. Each plan gives you an email and SMS allowance that renews on a monthly basis.

1. Free plan (50 emails)
2. Email only (unlimited emails): $10 per month
3. Starter (unlimited emails and 200 SMS alerts): $20 per month
4. Pro (unlimited emails and 500 SMS alerts): $45 per month
5. Enterprise (unlimited emails and 2500 SMS alerts): $200 per month
6. Need more volume? No problem. Email us at [email protected] for a personalised enterprise quote

Merchants on plans that include an SMS alert allowance (Starter, Pro, Enterprise) can also purchase additional SMS tokens if they reach their allowance (see ‘how do add-ons and automatic refills work?’).

How do I change my plan?

Go to Settings > Billing. You’ll be able to see the plan you’re currently on and can upgrade or downgrade to any of the other plans.

How do I uninstall the app if I decide I don’t want it in the future?

Simply go to your Apps screen in your Shopify store and delete the app.