What is a Subprocessor?

In order to provide our Services, Notion engages the Subprocessors listed in the tables below. A Subprocessor is a third-party engaged by Notion Labs, Inc., and its applicable Affiliates, to process Customer Personal Data. Capitalized terms used herein are defined in Notion’s Data Processing Addendum.

How do I subscribe to new Subprocessor notifications?

Customers may sign up to receive notification of new Subprocessors by e-mailing team@makenotion.com with the subject “Subscribe to New Subprocessors.” Once Customer has signed up to receive new Subprocessor notifications, Notion will then provide Customer with notice of any new Sub-processor before authorizing such new Subprocessor to Process Customer Personal Data and allow Customer ten (10) days to submit a legitimate, good-faith objection to such new Subprocessor(s) from Customer’s receipt of Notion’ notice. For additional information, please see our Data Processing Addendum.


List of Third-Party Subprocessors

Below is the list of Subprocessors and how we use their services.

Infrastructure

We use these Subprocessors for hosting and running our Services. These are third parties that store and process your data within our Service.

Subprocessor Purpose of Processing Location
AWS Hosting and storage systems provider USA

Platform

We use these Subprocessors to help us manage and provide the Service.

Subprocessor Purpose of Processing Location
Confluent Kafka managed streaming storage platform used for in-product audit log data and analytics USA
Cloudflare Content distribution, security, abuse prevention and DNS services Global
Sentry Application logging USA
Loggly Application logging USA
Splunk Security and application logging USA

Customer and Support Services

We use these Subprocessors to offer direct support services to you and your team. They are primarily used for communications between Customers and our support teams.

Subprocessor Purpose of Processing Location
Intercom Support services USA
Zendesk Support services USA
Teleperformance Support services Greece
VXI Support services Philippines

Business Operations

We use these Subprocessors to manage our business and continue providing you services. From internal documentation to analytics these services are used behind the curtain to help us plan and run the business smoothly.

Subprocessor Purpose of Processing Location
Amplitude Event logging for analytics USA
Segment Event logging for analytics USA
Snowflake Data warehouse for analytics USA
Fivetran Data pipeline for connecting systems to our data warehouse USA