Effective Date: May 20, 2026
This Privacy Policy explains how Noor (“Noor,” “we,” “us,” or “our”) collects, uses, and protects information when you use the Noor mobile application (the “App”). Noor is a Muslim spiritual and prayer companion app designed to support users with prayer reminders, Islamic guidance, Qur’an-related content, and AI-powered spiritual assistance.
1. Information We Collect
We collect information to provide, improve, and personalise your experience with Noor. The information we collect may fall into the following categories:
A. Information You Provide Directly
This includes information you voluntarily provide when using the App or contacting us.
- Account Information: Your name, email address, password, or other login details if you create an account.
- Support and Feedback: Any information you provide when contacting us for help, reporting an issue, or sharing feedback.
B. AI Interaction Data
Noor includes AI-powered features that allow you to ask questions or receive spiritual guidance.
- Questions, Prompts, and Conversations: The text you enter into the AI feature, including questions about prayer, Islamic learning, reflections, or spiritual guidance. This information is processed to generate responses and may be used to improve the quality, safety, and relevance of the App’s AI features.
C. Automatically Collected Data
When you use Noor, certain technical and usage information may be collected automatically.
- Usage Data: Information about how you interact with the App, such as features used, prayer-related activity, content viewed, session duration, and general app engagement.
- Device Information: Information about your device, such as IP address, operating system, app version, language settings, device identifiers, and general technical data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain the App: To operate Noor’s core features, including prayer reminders, Islamic content, AI responses, and other spiritual tools.
- To Improve the App: To understand how users interact with Noor so we can improve functionality, accuracy, design, and user experience.
- To Personalise Your Experience: To make the App more relevant to your usage, preferences, and spiritual journey.