Rank Country / City Key Digital Government Agency Key Executive to Host Potentially Notable Gov 3.0 Achievements Key References
1 South Korea / Seoul Ministry of the Interior and Safety — Digital Government Bureau Sungjoo Son, Director of Digital Government Cooperation Division Ranked #1 in OECD DGI 2023. Advanced digital ID, AI-driven services, and comprehensive e-government platform. OECD DGI 2023
2 Denmark / Copenhagen Danish Agency for Digital Government (Digitaliseringsstyrelsen) Tanja Franck, Director-General Ranked #1 in UN E-Gov Survey 2024. Borger.dk portal, MitID authentication, proactive life-event services. Borger.dk
Agency for Digital Government
3 UK / London Government Digital Service (GDS) Emily Middleton, Director General, Digital Centre Design
Christine Bellamy, Chief Executive Officer, GDS GOV.UK platform, cross-government digital architecture, AI governance frameworks, CDDO capability building. GDS Blueprint 2025
Digital Government Service
4 Norway / Oslo Agency for Public Management and eGovernment (Difi) / Ministry of Digitalisation and Public Governance Aleksander Åsheim, Director General
Karianne Tung, Minister for Digitalisation and Public Governance Digital mailbox for citizens, Altinn platform, strong digital identity infrastructure. OECD DGI 2023
5 Australia / Canberra Digital Transformation Agency (DTA) Chris Fechner, Chief Executive Officer MyGov platform, Digital Identity system, ranked 5th in debut OECD DGI participation. DTA OECD Ranking
6 Estonia / Tallinn Ministry of Justice and Digital Affairs Lauri Luht, CIO
Ott Velsberg, CDO X-Road interoperability, Bürokratt AI, e-Residency, 99% of services online. X-Road
Bürokratt
7 Colombia / Bogotá Ministry of ICT — Digital Government Program Lucy Urón Rincón, Director of Digital Government
Fidel Antonio Torres Moya, Director General, Agencia Nacional Digital First Latin American country in OECD DGI top 10. Digital transformation across all government levels. OECD DGI 2023
8 Ireland / Dublin Office of the Government CIO (OGCIO) Barry Lowry, Government CIO Connecting Government 2030 strategy, national digital identity rollout, legislative-led digital reform. OGCIO
Strategy 2030
9 France / Paris DINUM (Interministerial Digital Directorate) Stéphanie Schaer, Director General, DINUM State-as-a-Platform approach, FranceConnect identity, open-source digital suite, AI ethics frameworks. DINUM
10 Canada / Ottawa Treasury Board of Canada Secretariat — Chief Information Officer Branch Dominic Rochon, Deputy Minister and Chief Information Officer of Canada Digital government strategy, GC Notify platform, focus on service design and accessibility. OECD DGI 2023
11 Singapore / Singapore Government Technology Agency (GovTech) Goh Wei Boon, Chief Executive
Chang Sau Sheong, Chief Technology Officer Singpass digital identity, Smart Nation initiative, MyInfo data platform, GovZTA Zero Trust architecture. 2024 UN E-Gov Survey
12 Iceland / Reykjavik Digital Iceland (Ministry of Finance and Economic Affairs) Birna Íris Jónsdóttir, Chief Executive Island.is unified portal, digital identity infrastructure, high digital service adoption. 2024 UN E-Gov Survey
13 Finland / Helsinki Ministry of Finance — Public Sector ICT Jarkko Levasma, Government CIO
DVV leadership MyData ecosystem, citizen digital twin, anticipatory service delivery, Suomi.fi portal. AI for predictive services
Anticipatory Innovation
14 Netherlands / The Hague Ministry of the Interior (BZK) — DGOO / Logius Eva den Dunnen-Heijblom, Director-General, DGOO DigiD authentication (13.5M+ users), MijnOverheid portal, strong API interoperability, co-creation focus. DigiD
Digital Government Act
15 Germany / Berlin Federal Ministry for Digital and State Modernisation (BMDS) Dr. Markus Richter, State Secretary, BMDS Deutschland-Stack standards, EUDI Wallet development, new digital ministry established 2025. BMDS
Digital Ministry
16 Sweden / Stockholm Agency for Digital Government (DIGG) Anna Eriksson, Director General Sweden.se portal, BankID authentication, high digital inclusion rates, open data leadership. 2024 UN E-Gov Survey
17 Japan / Tokyo Digital Agency Masaaki Taira, Minister for Digital Transformation
Takashi Asanuma, Digital Officer My Number Card system, Digital Agency established 2021, nationwide digital transformation push. 2024 UN E-Gov Survey
18 New Zealand / Wellington Department of Internal Affairs — Government Digital Services Paul James, Chief Executive and Government Chief Digital Officer RealMe digital identity, Digital Government Blueprint, strong digital inclusion focus. 2024 UN E-Gov Survey
19 Spain / Madrid Ministry for Digital Transformation & Public Service Mayte Ledo, Secretary of State for Digitalisation & AI
Juan Jesús Torres Carbonell, Director, AEAD España Digital 2026 strategy, AI and quantum innovation agenda, AEAD restructure for scaled delivery. Ministry for Digital Transformation
España Digital 2026
20 Belgium / Brussels FPS BOSA – Digital Transformation Liliane Verreyen, DG PersoPoint & DG Simplification and Digitization a.i. Once-Only principle implementation, federated identity management, eBox secure messaging. FPS BOSA
About BOSA
20 Belgium / Brussels FPS BOSA – Digital Transformation Liliane Verreyen, DG PersoPoint & DG Simplification and Digitization a.i. Once-Only principle implementation, federated identity management, eBox secure messaging. FPS BOSA
About BOSA
21 United States / Washington DC US Digital Service (USDS) Mina Hsiang, Administrator Tours of service model, multidisciplinary teams, design with users not for users, Digital.gov platform. 2024 UN E-Gov Survey
22 Portugal / Lisbon AMA — Administrative Modernization Agency Rui Cruz, President ePortugal unified portal, Digital Mobile Key, strong interoperability framework, OECD DGI score 0.64. OECD DGI 2023
23 Lithuania / Vilnius Information Society Development Committee Ieva Cesnulaitiene, Director E-government gateway, mobile signature infrastructure, advanced digital identity services, OECD score 0.61. OECD DGI 2023
24 Austria / Vienna Federal Chancellery — Digital and eGovernment Division Gerhard Hellstern, CIO Citizen card infrastructure, ELGA electronic health records, oesterreich.gv.at portal, OECD score 0.55. OECD DGI 2023
25 Latvia / Riga Ministry of Environmental Protection and Regional Development — eGovernment Department Janis Plume, State Secretary Latvija.lv portal, eID card with biometric authentication, X-Road integration with Estonia, OECD score 0.60. OECD DGI 2023
26 Italy / Rome Department for Digital Transformation Alessio Butti, Undersecretary SPID digital identity (35M+ users), PagoPA digital payments, Italia.it services portal, OECD score 0.58. OECD DGI 2023
26 Czechia / Prague Ministry of Interior — Department of eGovernment Ondrej Profant, State Secretary Citizen portal, data boxes for secure communication, eIDAS-compliant digital identity, OECD score 0.59. OECD DGI 2023
28 Luxembourg / Luxembourg City CTIE — Centre des technologies de l'information de l'État Georges Santer, Director MyGuichet.lu portal, LuxTrust digital identity, cross-border eID services, OECD score 0.57. OECD DGI 2023
29 Poland / Warsaw Ministry of Digital Affairs Krzysztof Gawkowski, Minister Trusted Profile (Profil Zaufany) identity, mObywatel mobile app, Gov.pl unified portal, OECD score 0.57. OECD DGI 2023
30 Slovenia / Ljubljana Ministry of Public Administration — Directorate for eGovernment Bojan Kumer, State Secretary eUprava portal, SI-PASS mobile identity, electronic health records integration, OECD score 0.50. OECD DGI 2023
31 Israel / Jerusalem Government ICT Authority Esti Peshin, Director Gov.il unified portal, digital signature infrastructure, data sharing platform, OECD score 0.49. OECD DGI 2023
32 Chile / Santiago Ministry of Science, Technology, Knowledge and Innovation — Digital Government Division Aisén Etcheverry, Minister ChileAtiende service network, ClaveÚnica digital identity, Laboratorio de Gobierno innovation lab, OECD score 0.40. OECD DGI 2023
33 Saudi Arabia / Riyadh Digital Government Authority (DGA) Ahmed Al-Suwaiyan, Governor Ranked 6th in 2024 UN Survey, ABSHER platform (28M+ users), National Digital Identity, Vision 2030 digital transformation. 2024 UN E-Gov Survey
34 United Arab Emirates / Abu Dhabi Telecommunications and Digital Government Regulatory Authority (TDRA) Majed Sultan Al Mesmar, Director General UAE Pass digital identity, smart government services, AI-driven govt chatbots, Customer Happiness measurement. 2024 UN E-Gov Survey
35 Brazil / Brasília Ministry of Management and Innovation — Secretariat of Digital Government Rogério Mascarenhas, Secretary Gov.br platform (150M+ users), Pix instant payment system (140M+ users), CPF digital identity integration, OECD score 0.62. OECD DGI 2023
36 Bahrain / Manama Information & eGovernment Authority (iGA) Mohammed Ali Al Qaed, Chief Executive Bahrain.bh national portal, eKey digital identity, Government Data Exchange platform, blockchain land registry pilot. 2024 UN E-Gov Survey
37 South Africa / Pretoria Department of Public Service and Administration — Centre for Public Service Innovation Yoliswa Makhasi, Director-General Regional leader (Africa), Gov.za portal, smart ID card rollout, GovChat citizen engagement platform. 2024 UN E-Gov Survey
38 Hungary / Budapest Ministry of Interior — Department of Digital Development Bence Rétvári, State Secretary Ügyfélkapu (Client Gate) portal, eSzemélyi digital ID card, government cloud infrastructure, OECD score 0.49. OECD DGI 2023
39 Malta / Valletta Malta Information Technology Agency (MITA) Tony Sultana, CEO MyHealth patient portal, eID digital identity, Government Service Bus interoperability layer, blockchain initiatives. 2024 UN E-Gov Survey
40 Costa Rica / San José Ministry of Science, Innovation, Technology and Telecommunications — Digital Government Directorate Paula Bogantes Zamora, Minister ATV (Ventanilla Única) one-stop portal, digital signature infrastructure, data interoperability platform, OECD score 0.22. OECD DGI 2023

Key Insights

Top Performers Share Common Traits:

Regional Leaders:

Sources: