| As a new user they wanted to see what providers were available and not. |
• Maintain an updated list of supported providers and ensure seamless integration. |
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| • Maybe a search list for providers? |
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| • Improve the process for adding new providers→ maybe a link to a request form in the providers area? |
3 |
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| Clarification of what providers fall under what card. can i use miles with F&C? |
goes with above |
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| Company “Policy” confusion. especially sennder and HF don’t see or know their special condition |
WIP |
‣ |
| Users have to change cards in their services when they have reached the allowance limit and sometimes forget to switch back. |
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| Cancelled transactions due to no funds |
Allow top up with private budget. Some users were even interested in having that TOP being compensated. |
NA |
| Users have small leftover balances on virtual credit cards |
Clearly communicate to users the limitations imposed by tax regulations and provide guidance on optimizing their budget usage. |
Improve communications |
| Adyen upgrade. |
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