I share my ideas and perspectives on my Medium blog and also run a bi-weekly newsletter ‘FreshlyBrewedIdeas’ where I share my curations of ideas and insights I have gather from various sources I follow such as Harvard Business Review, FastCompany, Strategy+Business and more.
NPS, the only number to grow is flawed, here's why_Part 2
Defining customers to inform strategy and design_Part 2
NPS, the only number to grow is flawed, here's why_Part 1
<aside> 💡 Read more on my Medium blog
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