Troubleshooting Tips:

• Please check whether your network connection is stable and try to connect it again.
• Please place your camera close to your router.
• Remove other devices connected to the router if possible.
• If you still cannot connect the camera, please try again using an alternative hotpot, such as a smartphone hotspot, to make sure that the problem is related to the hardware and not your Wi-Fi network.
• Special symbols in your Wi-Fi password may also be the reason of failure in connection. To solve this, I'm afraid you'll have to change your Wi-Fi password. The password can contain up to 31 special characters such as: 0~9, A~Z, a~z, ~, `, !, @, #, $, %, ^, &, *, (, ), +, ?, _, -, /, {, }, ,, ., :, |, <, >, [, ], \.

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