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Mossberg: Yes, you’ve still got mail

The stubborn persistence of email in the age of Snapchat.

by Walt Mossberg@waltmossberg Mar 29, 2017, 9:00am EDT

Welcome to Mossberg, a weekly commentary and reviews column on The Verge and Recode by veteran tech journalist Walt Mossberg, executive editor at The Verge and editor at large of Recode.


In 1998, it was possible to make a big-screen romantic comedy about email. Yep, email — the same medium we often think of now as boring and even annoying. Back then, it was perfectly plausible that two attractive characters played by two attractive movie stars (Tom Hanks and Meg Ryan) could fall in love over AOL email and each be thrilled to hear the service’s iconic, cheerful audio alert: “You’ve got mail.” That was also the name of the film, which garnered a respectable 73 percent from top critics on Rotten Tomatoes. The trailer feels like a time machine now.