Our mission is to get food banks what they need, when they need it - and make it easier for people to give.
Our vision is for no-one in the UK to go hungry.
We have values but values mean nothing without action. These are our core behaviours.
Our donors entrust us with their money, food banks trust us to use that money wisely and people who need food depend on our efficiency.
We work with suppliers and partners to drive the best deals to ensure we are adding as much value as possible from every donation.
What starts with one click by a donor flows all the way through to a person who needs food receiving it and we take this responsibility seriously.
We set the bar high, push for excellence and seek to continuously improve in all we do. The better Bankuet becomes the more people we can help.
Through the tools that we build, the service we deliver, how we work, how we communicate with our donors and food banks we want to push the world to be better and see our performance as our competitive advantage.
We actively look to develop our collective ability to learn by seeking out new ideas, a fresh perspective and encourage others from outside our immediate team for feedback. We ask others from different backgrounds and skillsets for their opinions.
Why are things as they are? Why can’t we try something? If something didn't work out as we planned, what did we learn? What are facts? Is there a systematic issue? We always demonstrate curiously over blame.
We synergise, we learn, we serve, we grow together. "If you want to go fast, go alone. If want to go far, go together." We are people first and it starts with our team, how we treat one another in everything we do, how we collaborate and spur each other on.
We challenge each others perception of their own potential and challenge them to try new things and grow beyond their current skills and ability. We trust each other and therefore encourage 'creative conflict' offering candid commutation and feedback, mutual respect and active listening within a psychologically safe environment.
We challenge the way things are and think differently to deliver new solutions. We seize the day: we see the gap, bring others in and together make it happen.
We test things out > we reward learning > we check for over-simplification > we take risks > we are agile > we are open to new approaches > we learn from other organisations.
We have a growth mindset and seek to develop through developing habits of dedication, hard work and purposeful practice, and not just rely on natural talent.
We seek feedback and encourage one another to be self-aware, acknowledge our shortcomings and believe together we can continually develop and improve.
Humility is simply the recognition that there is always potential for new ideas and headroom for improvements - no matter our qualifications, experience or expertise. Everyone is welcome to contribute and we value everyones view.
We focus on being our personal best before bringing that to Bankuet. We sleep, read, hike, cycle, swim, exercise first.
If we burn out then we are no use to anyone - our friends, family, within Bankuet or anywhere else. We therefore take our rest as seriously as we do the purpose of what Bankuet exists for. Our mission is critical and urgent but not at the expense of our wellbeing.
We actively seek tough feedback from our network and know it's not personal but there's always something to learn or improve.
We are an agile and flexible organisation and therefore have failure immunity. We are optimistic about undertaking new challenges knowing we might not alway succeed but that we will learn from any mistakes and setbacks.
We hunger for a learning culture knowing that it will transform how Bankuet operates. We have learnt how to rapidly grow and operate in the middle of the coronavirus pandemic. We’re now scaling up in a cost of living crisis amidst and in the middle of a global crisis.
We have had to adapt to new and dramatic circumstances within a remote working environment and have been on a personal and organisational growth journey like no other along the way.
We dream big and look at the horizon of nobody going hungry in the UK but in order to achieve that goal we will need to continuously apply our lessons learned along the way.