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At a Glance

Time: ~5 minutes.

You’re done when: you’ve read the mission, noted one way you’ll apply it, and submitted the quick quiz.

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What is Our Mission?

Mission Statement taken directly from our business website:

We’re building a team that believes in what we provide for the Holland community. We seek people who share our vision and uphold our values. Our goal is to develop confident, knowledgeable staff who are passionate about their work and the quality products they serve. We invest our time and effort building thorough training so team members feel empowered and can speak confidently about our offerings. We want you to take pride in serving exceptional products you personally stand behind. This genuine endorsement comes from understanding the quality, sourcing, and preparation of everything we offer. When you truly believe in what you're presenting, you transform customer experiences from transactional to meaningful. We value your enthusiasm and desire to contribute to our mission of enhancing community experiences through outstanding service. Your role goes beyond delivering food and drinks—you're creating moments, building connections, and representing our commitment to excellence with every interaction. By embracing our mission, you become essential to our positive impact on the Holland community, one exceptional experience at a time.

What This Means in Your Role

• Own one memorable guest moment each shift
• Share one quality or sourcing detail with each table you touch
• Close the loop on a guest need without being asked twice
• Bring community‑impact ideas to the MoD
• Support teammates so the whole shift runs smoother

Confirm Understanding

• Take the Mission Statement Quiz
• Acknowledge you’ve read the Mission

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Tip: Jot down one specific way you’ll apply the mission on your next shift and share it with your trainer or the MoD.

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