Terms & Conditions

These Terms & Conditions explain how appointments, payments, and communication are managed at Mind to Muscle (“we”, “us”). By booking or attending an appointment, you agree to these terms.

Scope of service

Mind to Muscle provides sport rehabilitation services, which may include assessment, hands‑on treatment, exercise‑based rehabilitation, and strength & conditioning guidance.

Client responsibilities

You agree to:

• Provide accurate and up‑to‑date health and contact information
• Inform us of any changes in symptoms, medication, diagnosis, or medical status
• Follow advice and exercises as agreed, and ask questions if anything is unclear
• Arrive on time for appointments

Bookings, cancellations, late arrival & no‑shows

Cancellations / rescheduling

• More than 24 hours’ notice: No charge.
• Within 24 hours of the appointment: 50% of the session fee.

Late arrival

If you arrive late, your session may be shortened so other clients are not affected. The full session fee still applies.

No‑shows

A no‑show means you do not attend your appointment and we have not heard from you.

• No‑shows: 100% of the session fee.

If you are running late, please contact us as soon as possible. If we cannot reach you and you have not arrived, the appointment may be treated as a no‑show.