Effective Date: April 23, 2025

Your privacy matters to us. This Privacy Policy explains how Mental Mountaineering (“we,” “us,” “our”) collects, uses, shares, and protects your personal information when you engage with our services—including SMS-based leadership messages, email content, downloads, and digital subscriptions.

By using our services, you consent to this Privacy Policy. If you don’t agree, you should not use the service.

1. What We Collect

We collect only what’s needed to deliver thoughtful, personalized experiences.

Information You Provide Directly

• Contact Info: Name, phone number, email address (optional)
• Payment Info: Collected and processed securely by Stripe. We never store full credit card numbers.
• Preferences: Optional info like timezone, message type (SMS or WhatsApp), or leadership interests
• Communication: If you contact us (via email, form, or SMS reply), we’ll store that message to respond and improve.

Information Collected Automatically

• Message Activity: Whether messages are delivered, opened, or if links are clicked
• Device/Carrier Info: From your telecom provider (e.g., mobile carrier and area code)
• Web Usage: If you visit our website, we may collect basic analytics (IP address, browser type, time on page) via tools like Google Analytics

Third-Party Inputs

• Zapier: Connects your form inputs and message delivery
• Stripe: Processes payments and returns confirmation (not card details)
• Twilio: Sends/receives text messages and reports delivery success or failure