IN THIS ARTICLE

A Member is a user in your space. A Guest is a user with read-only access. Learn how to invite members and guests, and manage their permissions

CONTENTS

<aside> 🔒 Members and guests are only available on a Team Plan or higher

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Owners and Admins can invite, remove and manage user access to the Space in Settings > Members

Members and guests

There are two types of users

• Members with specific access levels (see below)
• Guests with read-only access

Each Member counts towards a paid seat in your subscription plan. Guests do not directly count as seats, however if you exceed your current guest-to-seat ratio, you may be billed for additional seats.

Guest ratios and limits

Every paid plain is entitled to 5 guests for the first seat, plus 2 guests per additional seat.

• If you exceed your current guest-to-seat ratio, you may be charged for an additional paid seat for that billing cycle
• Within the member settings, your current guest ratio is always visible , and a warning appears when you are at your current limit.
• Adding a guest when at your limit will prompt you to confirm the increase, however the increase will only be calculated when the guest accepts the invitation (or an access request is approved)

<aside> 💡 For example, a Business plan with 5 users is entitled to 13 seats (5 + 4 x 2).

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<aside> ⚠️ Guests are only available on paid plans. Team, Business and Enterprise plans can have 5 guests for the first seat, plus 2 guests per additional seat.

You'll be automatically charged for a new seat when you reach your guest limit and add another guest. When you renew at the next billing cycle, we automatically remove any unused seats.

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