The Dow has been on a rollercoaster of a ride, suffering last week from its worst decline since 2008 before rebounding a record 5% this past Monday. While traders have rejoiced the quick turnaround, users of the popular stock trading app Robinhood are furious over a major service outage that has prevented them from trading stocks during this pivotal time. On Monday afternoon, the first full trading day of March, Robinhood acknowledged via Twitter that the Robinhood app was experiencing a system-wide outage that prevented users from purchasing or trading stocks during the largest Dow surge in a decade.
Frustrated users were quick to respond on Twitter. Some called upon Robinhood to reimburse them for money lost during the surge, while others threatened a class action lawsuit for damages. Many users even tagged the FTC in hopes that the agency would intervene.
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