Thank you for joining Maple! Below you'll find FAQs and resources to help you make the most of your experience.

Frequently Asked Questions


🍁 How do I submit feedback about Maple?

We welcome your feedback on your Maple experience and our team meticulously reviews every response! Feel free to email us at feedback@growmaple.com.

🍁 How do I access Maple on my web browser?

Visit https://app.growmaple.com/ and use your Maple login info to access Maple from your web browser.

🍁 What countries is Maple currently available in?

Maple is currently available in both the USA and Canadian markets.

We have every intention of bringing Maple to families all over the world. Feel free to reach out to feedback@growmaple.com and let us know where you'd like to see Maple next!

🍁 I'm getting an error when trying to connect Google Calendar. Help!

More often than not, getting an error while trying to connect Google Calendar to Maple is the result of a lack of permission being granted. Maple needs all permissions granted to it in order for the Google Calendar function to work properly.

If you've encountered this error you can follow these steps to reset the connection and try again. It should resolve the issue!

🍁 I haven't received my confirmation code via SMS, what do I do?

Please verify that the number you have registered with Maple is a U.S. or Canadian phone number.

Maple can only send verification codes to mobile devices capable of receiving SMS in these countries.

If you are still having issues after that please reach out to support@growmaple.com and we can help you out 🙂 .

🍁 What do you use phone numbers for?

Phone numbers are only used for identity verification and for sending invites to other members of your household.

We do not use phone numbers for any other reason and we do not share phone numbers with anyone internally or externally.

🍁 My partner and I signed up separately. How do we add each other to the same household?

Please check out this quick step-by-step guide to adding people to your household.

🍁 What are some quick tips for using Maple?