• people delay projects with saying useless things:
  • like how are you, then wait for response
    • then what are we doing today and the client has already mentioned everything in the job description.
• we should know what the client want, what are the things that are right to say, how do i get the files so i can start working immediately.
• Usless questions that slow down projects/cash flow:
  • can you hear me?
  • are you available for a call? instead make a call/schedule the meeting, if available client will come otherwise he will not come.
  • share your next steps? dont put the ball in clients court. you are the expert, he needs helo , you are suppossed to help him, you will know what you need