Use this page any time you’re setting up MP / MySolved or helping a rep who can’t access the platform.


✅ Most Common Issue: “Tenant” Message

If you log in using your Infinity email, you may see a Tenant message or get routed incorrectly.

Fix: Always log in using your personal email (the same email you used during registration).


1) Download the Correct App (Don’t Search the App Store)

Reps often download the wrong app by searching.

Use the correct download link/QR code based on your phone type:


2) Logging In After Registration

📱 Mobile Login (after registering)

Use this link on your phone:

**https://aee.mysolved.com/**

💻 Desktop Login (after registering)

Use this link on a computer:

**https://mp-hr.mysolved.com/**