🎯 Focus Area: First-Time Use + Course Saving & Certification Flow


🖥 Screens Evaluated:


🔍 Heuristics Used:


🚩 UX Issues & 💡 Suggested Fixes

Issue Heuristic Violated Suggested Fix
1. No personalized certification suggestions Match between system & real world Show recommended certifications based on user profile, skills, or previous activity
2. Overwhelming dashboard for first-time users Aesthetic & minimalist design Add a focused “Onboarding” view with simplified suggestions
3. Have to manually search for certification proof Recognition over recall Provide a “Get Certificate” button at course end or highlight in “My Learning”
4. No clarity between free vs. paid content Visibility of system status Use clear labels like “Free” / “Premium” with filter or badge
5. Course page shows too much info Aesthetic & minimalist design Collapse long sections (like syllabus) and use visual hierarchy
6. No confirmation when saving a course Visibility of system status Add a snackbar/toast: “✅ Saved to [Collection Name]”
7. Deleting collections requires extra steps Recognition over recall Allow delete/edit options via long-press or contextual menu in collection list

🧠 Bonus Insights