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As technology and automation are bringing about heightened unemployment risks, there is a greater need for the library to help its community navigate social change. Technology is often a disruptive transition as markets seek labor reduction and cost savings through automation.
Recent studies show that the failure to manage technology transitions or boosting innovation will actually "slow income growth, increase unemployment risk, and lead to fewer improvements in leisure, health, and longevity.
How can the library, as a community "third place," smooth the disruption of technology and automation on its community?
Build a digitally inclusive community for library users and design a product that will strengthen the library's relationship with the community it serves.
As the Lead UX Designer and Researcher on the team, I advocated for conducting user interviews, synthesis sessions, and brainstorming sessions before arriving at solutions.
I led all the research & design activities with other UX designers, created wireframes, mid-fidelity designs, and interactive prototypes for user feedback & testing.
My Role
UX Designer / Project Manager
Team Members
Melissa Cox. Ashley Manuel. Shelley Ann Black. Deon Fraser.
Timeline
March 2020 - May 2020 (8 Weeks)
Tools
Sketch, InVision, Mural, Optimal Sort, Principle