Lost at the Start: A First-Time User Experience on Layer3

This is a personal UX reflection based on my first-time experience using Layer3. I focused on the onboarding experience, identified friction points, and proposed simple improvements for a better beginner journey.

Context

Layer3 is a Web3 quest platform designed to reward users with XP and prizes for completing blockchain-based tasks.

As a new user, I approached the platform excited to explore beginner quests and understand how it worked.

User Problem

Upon landing on Layer3, I immediately faced several challenges:

• No clear explanation of what Layer3 offers.
• A homepage that felt busy and unclear about purpose — am I here to learn, earn, or play?
• Beginner quests assumed prior Web3 knowledge, using terms like mint, claim, and airdrop without context.
• Overwhelming task lists with no guide on how XP connects to real-world rewards.

UX Impact

These gaps led to:

• Feeling lost and uncertain as a first-time user.
• Emotional frustration: “Why am I doing this?”
• Decreased motivation to continue quests or engage deeper.