This project focuses on redesigning the user experience of dorm laundry systems to improve transparency, convenience, and efficiency for university students. Through a mobile app or kiosk interface, the solution addresses key frustrations around machine availability, wait times, and the lack of real-time updates.
The redesigned experience aims to provide students with more control over their laundry tasks, reduce wasted time, and increase user satisfaction in a typically overlooked part of student life.
ROLE
User Testing
User Research
UI Design
DURATION
5 Weeks
TEAM
Solo
Students experience frustration when using dorm laundry facilities due to a lack of real-time updates and transparency regarding machine availability. This lack of visibility leads to wasted time and unnecessary trips to the laundry room. Students need a solution that provides clear communication about machine status, wait times, and allows them to plan their laundry more effectively.
The goal of this project is to redesign the dorm laundry system to enhance transparency, convenience, and efficiency. By introducing a user-friendly mobile app or kiosk interface, the system will provide real-time updates on machine availability, estimated wait times, and allow students to better plan their laundry tasks. This will reduce wasted time, increase satisfaction, and help students manage this essential part of their daily life more effectively.