Koa Privacy Policy

Koa is a trademark of KOASAVE Africa Ltd. (Koa).  Koa Technology Inc is a Kenyan limited liability company with offices at Metropolitan Estate, 10 Riverside, Nairobi, Kenya.

As the data collector, Koa ("we" “us” “our”) are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us and how you can exercise your privacy rights. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://www.withkoa.com/ (“our Site”) you are accepting and consenting to the practices described in this policy.

Please note that by clicking the “Connect with Google or Apple” button you are agreeing that Google or Apple may share personal data held by them with us. The collection and processing of your personal data is in accordance with the National Information Technology Development Agency Act 2007, the Kenya Data Protection Act, 2019 (the “Acts”) and the provisions and prescriptions of Section 5; Part 1 and Part 2 of National Information Systems and Network Security Standards and Guidelines.

1. Key Terms:

In this privacy policy, these terms have the following meanings:

"Affiliate" means an entity that directly or indirectly Controls, is Controlled by or is under common Control with an entity.

"Control" means an ownership, voting or similar interest representing fifty percent (50%) or more of the total interests then outstanding of the entity in question. The term "Controlled" shall be construed accordingly.

“Cookies” A cookie is a small data file that is transferred to your computer or mobile device. It enables us to remember your account log-in information, IP addresses, number of times you visit, browser type and version, device details, date and time of visits.

"Koa’s Site(s)" has the meaning given to it in our Terms of Use

"User" means any person or entity that is registered with us to use the Service.

“Mobile App(s)” means any one or all of the KOA applications available for Users to use on their mobile devices.

"Personal Information" means any information that identifies or can be used to identify an individual directly or indirectly. Examples of Personal Information include, but are not limited to, first and last name, date of birth, email address, gender, occupation, or other demographic information, identity card, financial information.

“Services” has the meaning given to it in our Terms of Use

2. Information we may collect from you

The information that we collect depends on the context of your interaction with Koa, your account settings, the products and features you use, your location and any applicable laws. We may collect and process the following data about you:

  1. Information you give us:

You may give us information about you by filling in forms on our site (https://www.withkoa.com/ ) and by allowing us to access your information on social media sites (including but not limited to Facebook, Twitter and LinkedIn) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, search for a feature, your activity levels on boards or other social media functions on the applicable social media sites, the applications you use on social media sites, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, login information for social networking sites, financial and credit card information, personal description, current and former places of employment, education, names of colleagues, contacts and friends, photographs, and lists of family members.

  1. Information we collect about you: With regard to each of your visits to our site we may automatically collect the following information:
    1. technical information: including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. If you are using your mobile phone to access our site, we may also collect information about the cellular network of you mobile device, your mobile device’s operating system or platform and the type pf mobile device you are using.
    2. Log and usage data: including information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, performance of our services, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
  2. Information we receive from others: We may obtain information about you if you use any of the other websites we operate, the other services we provide and/or the social media sites which you login to via our site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, social media sites, advertising networks, analytics providers, search information providers, credit bureaus, and financial services and credit providers) and may receive information about you from them.