We have put together this page to help you troubleshoot some common issues you may run into while using Keplr wallet.

Note: This is not a comprehensive list, and we'd love to hear feedback on how to make it better. Please feel free to drop by at our Telegram chat and let us know how we can improve it!

Keep your Seed Phrase Safe Don’t click on any external link and do not validate your wallet anywhere. The Cosmos & Keplr teams will NEVER DM YOU FIRST.

About the known Ledger Disruption 🚨 (06.13.2021) The Keplr update [v0.8.9] should have fixed the incompatibilities between browser and ledger: if you’re still experiencing issues, please check the section [Report a Disruption] of this FAQ and get in touch with the team on telegram!


💎 How to Integrate your chain Natively to Keplr

Please get in touch with Chainapsis's CEO Josh Lee via mail: josh@chainapsis.com

👩🏻‍💻 How to Integrate your chain via [Suggest Chain]

Follow the steps described here and join LikeCoin, Oraichain, e-Money, Bitsong, Omniflix, Emeris/Gravity DEX protocol, Juno, and many others!


In order to assist you faster and better, we ask you to follow the process below to acquire evidence of the disruptions you're experiencing while using your Keplr wallet. Once you have the screenshots, please tag the admins in the Telegram Support chat.

Please remember that you can check this FAQ>[Transactions]>[Why did my transaction fail?]. If the disruption is about Secret Network, please check the dedicated section below.

💡What can I do while waiting to receive assistance?