<aside> ⚠️ Keep your Seed Phrase Safe Don’t click on any external link and do not validate your wallet anywhere. The Cosmos & Keplr teams will NEVER DM YOU FIRST.

</aside>

<aside> <img src="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/10c0d986-1863-47b0-bcf4-5e7c93eca179/Keplr_128px.png" alt="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/10c0d986-1863-47b0-bcf4-5e7c93eca179/Keplr_128px.png" width="40px" /> In order to assist you faster and better, we ask you to follow the process below to acquire evidence of the disruptions you're experiencing while using your Keplr wallet.

</aside>

• ⚠️ [Network Error] ⚠️
• ⚠️ Ledger Disruption ⚠️
• ⚠️ Disruption while interacting with Osmosis ⚠️
• ⚠️ Any other Disruption ⚠️

Please remember that you can check this FAQ>[Transactions]>[Why did my transaction fail?]. If the disruption is about Secret Network, please check the dedicated section below.

💡What can I do while waiting to receive assistance?

• Uninstall Keplr
• Clear the Cache
• Re-Install
• Check to have all the permissions enabled
• If possible, connect to a VPN

Brave isn't officially supported yet, so if you are having issues with it try to switch to Chrome.