200+ employees · Arabic & English
🏭 At a Glance
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| Products |
🟢 Social Listening · 🟣 OmniServe · 🟠 AI Agent |
| Industries |
Banking & Finance & Insurance · Travel & Hospitality · Healthcare · Retail & F&B · Transportation & Logistics |
| Key differentiators |
92% Arabic NLP accuracy · 15+ Arabic dialects · Government-grade trust · 13 compliance regulations |
🎯 Core Positioning
- Only CXM platform built for Arabic-first enterprises — 92% NLP accuracy across 15+ dialects
- Full CX stack in one platform: insights → execution → autonomous resolution
- Government-grade trust, compliant with 13 regulatory requirements
- Proven ROI: first-month cost savings cover the full annual license (insurance benchmark)
👤 Buying Function 1 — Marketing
Personas
CMO · VP Marketing · Marketing Director · Brand Director · Reputation Management Director · Head of Digital Marketing · Head of PR
🔴 Pain Points
- No real-time VoC across Arabic & English channels
- Campaigns run blind — no live sentiment feedback
- Competitors spot trends before they do
- No share of voice visibility vs competitors
- Brand reputation at risk — no early warning system for negative narratives