From the passed first proposal:

We will develop a strong set of KPIs after the first quarter of the workstream’s existence. Metrics we will be focusing on are: Site uptime, number of triage tickets made/solved, number of production issue escalations, length of time spent fighting production bugs, release timelines, feature functionality, time spent testing as well as more DAO focused and centered KPIs relating to organization for the community, meeting attendance, and governance processes

Site Uptime

99% uptime goal

FIRST TERM - 10/1/21 - 1/31/21 - 99.969% Uptime - 1 scheduled maintenance window

Triage tickets made/solved

80% resolution rate goal

FIRST TERM - 10/1/21 - 1/31/21 - 86.55% resolution rate - 119 issues reported, 16 still unsolved

Prod Issue Escalations

<10 Production Issue Escalations per Quarter

FIRST TERM - 10/1/21 - 1/31/21 - 8 Prod Issue Escalations

Time spent on production issues

<50 Total Combined DAO Contributor hours dedicated to Production Issue Resolutions

FIRST TERM - Q4 2021 - 20 hours

FIRST TERM - January 2022 - 15 hours

Release timelines

<2 Cadences missed per quarter due to bugs overlooked in Ops Testing

FIRST TERM - Q4 2021 - 0 Cadences missed

FIRST TERM - January 2022 - 1 Cadence missed due to overlooked bug

<2 Rollbacks during releases per quarter due to bugs overlooked in Ops Testing