We sincerely apologize for the disruption and will continue to operate until September 28th, 2021.

If you paid through the website

Monthly Plans

If you subscribed to a monthly plan for Jupiter through our website, you will be able to cancel your plan by logging in online.

Yearly Plans

If you subscribed to a yearly plan for Jupiter through our website, please reach out to us here: [email protected].

If you paid through the App Store

If you subscribed through the App Store, you would need to cancel through Apple. Refer to the following documents:

• Canceling subscriptions: https://support.apple.com/en-ca/HT202039
• Requesting refunds: https://support.apple.com/en-ca/HT204084

If you paid through the Play Store

If you subscribed through the Google Play Store, you would need to cancel through your Google Play account. Refer to the following documents:

• Canceling subscriptions: https://support.google.com/googleplay/answer/7018481
• Requesting refunds: https://support.google.com/googleplay/answer/2479637