Senior Design Leader & Career Coach based outside of Philadelphia, PA

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www.joep.design

[email protected]

About

With over two decades of experience in design and research, I am dedicated to nurturing my team's growth and potential. I've led and built exceptional design teams in both consulting and corporate settings, resulting in high-quality experiences that we all take pride in. As a lifelong learner, I am always seeking to broaden my knowledge and deepen my appreciation of design. I am enthusiastic about emerging technology and continuously exploring ways that we as design thinkers can drive positive change and inspire a better world.

Product Design

• Web & App UI Design
• Wire-framing & Interactive Prototyping
• Design Systems & Governance
• Microinteractions
• Environmental Design
• Multi-Sensorial Design:
• AI, Voice, VR

User Insights

• Ethnographic Research
• Empathy Maps
• Customer Journeys
• User Flows
• User Testing
• Stakeholder Workshops

Business Thinking

• Competitor Analysis
• Heuristic Evaluations
• Ideation Brainstorming & Collaboration
• Technological Trends & Insights
• Pitch & Investor Presentations

Experience Strategy

• Service Design
• Employee Engagement
• Service Blueprints
• Experience Principles
• Guides & Playbooks

Work History

Focus Areas

Education

Features