Position Overview:

A new position, the Director of Impact will shape how CivicLex will learn from and share its work.

The Director of Impact will be part of CivicLex’s strategic leadership, helping ensure our programs reflect, measure, and strengthen Lexington’s civic health. This role will connect learning across CivicLex’s programs, helping our team understand what’s working, why it matters, and how we can do it better.

The Director of Impact will play a central role in turning what we learn into tools and insights that strengthen civic life in communities across the country. The Director will help the growing civic renewal field learn from CivicLex’s model by developing practical resources that others can adapt in their own contexts.

This position will be a hands-on, strategic role for someone who enjoys connecting data, reflection, and experimentation and ensuring work matches the needs of Lexington residents.

Responsibilities:

• Learning and Evaluation
  • Set learning goals and frameworks across CivicLex’s projects and programs.
  • Track progress on outcomes such as trust, participation, and access to local government.
  • Create simple tools that help staff and partners understand what’s working and why.
  • Turn data, feedback, and observations into ideas that improve how CivicLex works.
• Knowledge Sharing
  • Write short case studies, guides, and stories that explain what we’re learning.
  • Create resources that make CivicLex’s work easy to understand and adapt.
  • Share lessons through presentations, reports, and events in ways that are practical and engaging.
  • Make sure CivicLex’s learning is captured and shared across our projects.
• Collaboration and Field Support
  • Work with other communities to help them adapt CivicLex’s approaches to their own context.
  • Provide coaching, facilitation, and feedback for community partners and local governments trying new civic renewal strategies.
  • Gather and share insights from partners to inform CivicLex’s future learning and programs.
  • Build relationships with civic organizations, local governments, and funders interested in civic learning.

Qualifications:

• 4+ years of experience in community engagement, civic work, philanthropy, public service, or a related field
• Experience with program evaluation, impact measurement, or organizational learning
• Demonstrated ability to design or lead programs while also doing hands-on implementation work
• Strong facilitation, writing, and storytelling skills, with the ability to make complex ideas clear and usable
• Comfort working across multiple disciplines
• Strong interpersonal skills - comfortable building relationships with civic leaders, public officials, and community members of all backgrounds.
• Organized, self-directed, and able to manage multiple projects in a fast-moving environment
• Willingness to travel approximately 25-35 days per year