Contact Information

Summary

Senior Product Designer specializing in AI-powered SaaS and complex operational systems, with proven experience owning end-to-end product design across AI features and core platforms. Known for high ownership, fast learning, and leveraging AI and data tools to improve product and design efficiency in lean teams.

Work Experience

Peppr — Dallas, TX

AI Product Designer

2025 – Present

Sole designer for AI-powered mobile and web products serving 82% independent restaurant owners, defining core UX patterns, interaction models, and human-AI interaction principles
Designed AI-powered insight workflows that reduced review management from hours to ~5 minutes per day, with 87.3% of AI-generated drafts approved with minimal edits
Led AI-first mobile experiences translating LLM outputs into clear, actionable decision tools for time-constrained users
Established reusable human–AI interaction guidelines (trust, transparency, user control) that became the foundation for AI agents across inventory and hiring workflows

Product Designer

2024 – 2025

Led 0→1 design of ~60% of a complex operational system, achieving ~80% feature parity within one year
Designed end-to-end web-based self-installation and onboarding workflows achieving ≥80% onboarding completion rate across contracts, hardware, and software configuration