Hi, I’m Jemm

I’m a Medical Virtual Assistant with 10+ years of experience supporting U.S. healthcare operations, specializing in patient intake, insurance verification, referrals, and EHR management.

I’ve worked with healthcare organizations like Paragon Healthcare and Optum Global Solutions, where I handled insurance eligibility, prior authorizations, provider support, and high-volume medical workflows in fast-paced remote environments.

I’m detail-oriented, reliable, and comfortable working independently—helping healthcare teams stay compliant, organized, and focused on patient care.

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Technical & Professional Skills

⭐Intake Specialist & VOB | 2+ years

⭐ Patient Access | 4+ years

⭐ Provider Service Line | 2+ years

⭐ Member Services | 2+ years

Featured Projects

🏥 Patient Intake & Insurance Verification Workflow

Role: Medical Virtual Assistant

Tools: CPR+, U.S. Insurance Portals, EDI, Provider Portals

Overview

Supported U.S. healthcare providers by verifying patient insurance eligibility, benefits, and coverage prior to service delivery. Ensured accuracy of patient demographics and insurance data to prevent claim rejections and delays in care.

Key Responsibilities