- Introduction
Intro ("we", "us", or "our") respects your privacy and is committed to ßrotecting
your personal data. This Privacy Policy explains how we collect, use, store, and disclose your
personal information when you use our mobile application.
- Information We Collect
- Account Information: such as your username, email address, password, and account ID.
- Electricity Consumption Data: billing and usage records.
- Device Information: including device ID, IP address, mobile network, and operating system.
- Location Data: if enabled by the user and required for service functionality.
- Support Communications: messages, complaints, or requests sent through our support channels.
- How We Use Your Data
- To operate, maintain, and improve the app and our services
- To calculate, generate, and process electricity bills
- To provide technical and customer support
- To communicate important service or account updates
- To conduct internal analytics, performance monitoring, and reporting
- To comply with legal obligations or respond to lawful requests
- Data Sharing and Security
- Your data may be shared only with authorized employees, service providers, and partners who
require access to perform services on our behalf.
- We implement industry-standard security measures (such as encryption, access control, and
secure storage) to protect your personal information.
- We do not sell or rent your data to third parties.
- Data may be processed or stored in countries outside your jurisdiction, subject to safeguards.