<aside> 💡 By integrating Instagram and Channel.io, you can... Manage customer inquiries made through Instagram Direct Messenger Cross-post recent content from your Instagram account to your Channel.io Lounge

</aside>

Messenger(DM)

Feed

✔️Contents

Set up a Business Account on Instagram

Link your Instagram Direct Messenger (DM)

FAQ - Integrating Instagram Direct Messenger (DM)

Link your Instagram Feed

FAQ - Integrating Instagram Feed

Set up a Business Account on Instagram

Only Instagram Business Accounts that are linked to a Facebook page can be integrated with Channel.io.

If you have already been verified, you can skip this step.

• If you have a Facebook page you wish to link, you can go ahead and link the existing page. If you don’t have a Facebook page to link yet, you will need to create one.
• How to check if your Instagram account and Facebook page have been integrated properly

Integrating Instagram Messenger (DM)

1. Go to [Channel Settings] > [Integration] > [Messenger] > [Instagram]. Select [Instagram Messenger] then click [Integrate].