Our import tool helps you add contacts to Laylo. Upload a comma-separated value file (CSV), copy and paste contacts from a spreadsheet like Microsoft Excel or Google Sheets, or type info directly into the import table. You can also auto-update multiple existing contacts at once.

*To import phone numbers, please email contact@laylo.com to get approved first

Include:

1. How you acquired the phone numbers
2. What terms the fans opted into

Before you start

Here are some things to know before you begin this process.

• To get started, you'll need a blank sheet in a spreadsheet program like Microsoft Excel or Google Sheets, saved or exported as a comma separated value (CSV) file.
• Before you begin migrating your SMS contacts into Laylo, it's important to clean your list. Otherwise, when you go to import, you have both opted-in and opted-out subscribers in your upload. It is against Laylo’s Terms of Service to market to contacts who have not explicitly opted-in to receive communication from you.
• We do not support the import of international phone umbers

Format Subscriber List CSV

Carefully format your CSV file before importing it into Laylo to ensure that your contacts are imported smoothly and accurately.

Though not required, you will likely want to include these columns in your import, if they have been included in your CSV file:

• first_name
• last_name