Role Outline

Title: Implementation Lead

Reports To: COO

Supervises: Implementation Support and Customer Success Assistant

Team: Service Management Team

Works With: Development Team and Clients

Employment Type: Full Time

Overview

GeneSys Health information Systems Limited (GHIS) is an e-Health company committed to mitigating the gaping issues in the healthcare sector through innovative tech. Established in 2018 as a pioneer Health Management Information System (HMIS), we provide customised solutions—EMR and Telemedicine (Gemeni)—to (public and private) hospitals toward digitising patient- and hospital management workflow processes, improving the quality of care and operations.

We are looking to hire an experienced and proactive individual for the role of Implementation Lead, who will be responsible for championing the successful deployment of our solutions on our clients' site. The Implementation Lead will also serve as will support product development efforts as well as sales.

Required Skills & Competencies

What The Role Entails

To be successful as an Implementation Lead, s/he should demonstrate a sound technical knowledge of project implementation processes and stakeholders management. You will be responsible for:

  1. Designing preliminary use-case documentation to accommodate any process modifications and performing requirement-gathering exercises using texts and pictograms like process flow diagrams, use-case diagrams, data flow diagrams and modern diagraming tools.