<aside> 💡 The IBM Cloud Delivery Services (CDS) wiki is now located at this Confluence link.
<aside> 🚧 This wiki page is under construction. To download a PDF copy of the original developerWorks wiki page, click the attachment below.
The IBM TRIRIGA on Cloud solution is an IBM Cloud-based offering supported by IBM’s Cloud Delivery Services (CDS) team.
CDS has deep experience provisioning and supporting TRIRIGA in the IBM Cloud. The IBM CDS team is solely focused on Maximo and TRIRIGA on Cloud delivery, providing managed IT Admin services for both the infrastructure and operational support of TRIRIGA to customers through a ticketing (case) portal. Customers interact with the CDS team via case creation, interaction and follow-up. The core CDS team is based out of London, Ontario, Canada with supporting members located in the US, Brazil, Ireland and China.
IBM TRIRIGA on Cloud is an internet-based offering that runs over HTTPS. There is no private cloud or direct connect option for IBM TRIRIGA on Cloud. Additional connectivity for interfaces, direct database connections, log file access and LDAP authentication can be supported over VPN and SFTP. IBM DB2 is the default database. Oracle can be used as an option. IBM TRIRIGA on Cloud is a subscription-based hosting service.
See the IBM product page for more information.
Welcome to Cloud Delivery Services (CDS)
IBM TRIRIGA on Cloud RACI Document (RACI = Responsible, Accountable, Consulted, and Informed)
5.0 IBM TRIRIGA on Cloud