You might not receive our e-mails for one of the following reasons:

Check the e-mail address that you have entered

There might be a typo in the e-mail address that you have entered. You can check it at anytime in **your account.**

If you have made a typo in your e-mail address, please sign out and create a new account with the correctly type e-mail adress.

Check your SPAM folder

We do not spam but some users have reported that our e-mails ended in their Spam folder. If it is your case, please whitelist our e-mail addresses!

If your Inbox is protected by an anti-spam, please reach out to our support so we can send you our e-mails from a different address.

<aside> 💡 You can search through the entire FAQ by pressing Ctrl-P or by clicking Search on the top right-hand corner of your screen.


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