Much of your education thus far involved recognizing problems and fixing them. A math problem of 2 + 2 = 5 cries out for correction, as does a sentence with a missing verb: I can _________ cheeseburgers?

Let's start with a role play. Consider the following situations below and answer how you'd solve the problems.

<aside> 💡 Situation 1: Fatima is taking a statistics course and tries to open the following link to a website that her professor posted on the course home page. (Click the link) [https://www.wolframalpha.com/examples/mathematics/statistics.](https://www.wolframalpha.com/examples/mathematics/statistics.) The web page gives her an error message.

</aside>

Image of error message on the wolfram alpha website.

Image of error message on the wolfram alpha website.

It is too late to call her professor for help and she needs to access the website tonight to do her assignment.

✏️ Question: What is the error in the link? If Fatima doesn't know the error, what can she do to find the correct link? ****

<aside> 💡 Situation 2: Joe has an assignment that directs him to the Metropolitan Museum of Art's homepage (https://www.metmuseum.org/) . While on the homepage, the video stops and starts, and sometimes he can't get his mouse to work. Joe thinks his internet, computer, or the web page could be causing the problem.

</aside>

✏️ Question: What should Joe do?

The Metropolitan Museum of Art

Video and link to the Met Museum showing the exhibit halls.

<aside> 💡 Situation 3: Sam has an English paper due in two weeks, and the professor said to write the paper using "any word processing program you want" and submit the paper, with citations, to the course web page (what these lessons call the higher education course management system or HE-CMS). Sam has a laptop, but isn't sure what a word processing program or citations are, or how to "submit a paper" to a web page.

</aside>

✏️Question: What advice would you give Sam so that they could successfully complete this assignment?

✏️ Prompt: Write down your answers to situations 1, 2, and 3.

Next up:

A common definition of the internet.