<aside> ☝ Communicating intentionally is one of our core Principles. As we grow we need to be increasingly more deliberate about 〰️ how information flows 〰️ across teams.

This isn’t only to know what each other is working on. It’s also critical to ensuring we’re prioritising the right efforts at the right time (visibility increases this feedback loop and input from others) and holding each other accountable to timely progress (to supercharge our goal setting processes). We're all responsible for enabling this.

We encourage everyone at Pento, regardless of who and how you are communicating to utilise these guidelines, and create effective and inclusive daily communication.


Core guidance

Async by default

Being remote-first means being async by default — you should collaborate and solve problems via the written word, through Slack (How we use Slack) or a document (Notion or Google Doc), before reflexively scheduling a meeting.

We expect:

How to seek contribution from others

You’ll likely do this all day long (seek the input of others).

Top tips:

Understand your network effect and who you need to communicate to

It’s important that you understand how you’re accountable for communicating to key stakeholders and other teams. Outline how communication should flow and who’s responsible for what before projects begin, or reflect on this when working independently on something — someone will always need visibility to your work.

📝 How to write